At Your First Payout

Before You Cash Out: Orozino Casino Verification Explained

Every licensed casino must confirm who you are, and the Orozino Casino review of your papers usually takes up to 71 hours.

Start Verification

Licensed MGA/B2C/868/2018 with third-party audits by eCOGRA, QUINEL and BMM Testlabs since 2018.

Clear Answers

What Do You Need for the Check?

After this table you will know exactly who checks you and where to write.

Checking company

Orozino Casino Ltd.

Licence held

Malta Gaming Authority MGA/B2C/868/2018

Usual review time

71 hours

Mandatory from

Before the first withdrawal

Verification e-mail

[email protected]

Minimum age

18+

Get It Right

When the Documents Window Opens

Use this list the moment the upload window appears on your account screen.

Shoot the Whole Page

On screen, the photo ID box asks for one clear picture of your passport or identity card. Lay it flat, avoid glare, and keep all four corners inside the frame.

Check the Date First

A proof of address is requested next, dated within recent months. Use a utility bill or bank letter showing your name and full residential address, not a PO box.

Middle Digits Masked, Front Only

Payment card image is requested when you deposit by card. Show the front only, with the middle digits covered, so the cardholder name matches your account.

How Long Does It Take?

The status bar then shows under review, and the team answers within 71 hours. Watch your inbox for a single missing item rather than resending everything.

Papers Checked

Identity Evidence for the Check

It removes the worry that one glare will send your payout back to the queue.

Photo ID

ConfirmsYour name and face

Must ShowFace and printed details clear

Proof of address

ConfirmsWhere you live

Must ShowFull page, recent date

Payment card image

ConfirmsCard belongs to you

Must ShowName and last four digits

At the Cashier Window

Know Exactly When the Check Comes Knocking

You will know each moment a check can land and which papers it pulls in.

New Payment Method Review

A fresh card or wallet is a new money route, so the license asks us to tie it to a named person before it carries cash. A photo ID and a card image cover it.

Is This Really You?

Ages are checked at sign-up, and again whenever the profile details look off or a withdrawal nears, because only players aged 18+ may hold an account and cash out.

What Happens at Payout?

Money leaving is the moment the Malta Gaming Authority license requires a confirmed identity, which is why a photo ID, a proof of address and a card image are gathered here.

When the Numbers Look Big

Above your usual pattern, the payments team looks closer at money movements, and a source of funds check confirms the cash fits your life.

Source of Funds, Explained Simply

Holding licence MGA/B2C/868/2018 from the Malta Gaming Authority means Orozino Casino Ltd. must keep dirty money out of the games. Asking where your funds came from is a standard part of that duty, applied to many players, and it is never a suggestion that you did anything wrong.

The team names the exact items it needs, and any one of these often settles it.

Recent bank account statement
Payslips or employer letter
Tax return or assessment
Proof of a property sale
Evidence of an inheritance or gift

Before and After a Clean Upload

Out-of-Date Document. A pass date that has already gone by leaves the check unable to confirm who you are today, so the file is sent back. Photograph the current, valid version Check the expiry date before uploading

Send the Untouched File. Cutting, blurring or brightening a file makes it impossible to trust, since the reviewer cannot tell what was changed or why. Send the untouched original file Retake the shot without filters

Gain a Passing Image. Every corner, number and photo must sit inside the frame, or the reviewer cannot match the details to your profile. Lay the document flat on a table Fit all four corners in the frame

At the upload screen

Clear Copies In, Cash Out Sooner

Six quick answers on the check that stands between you and a paid withdrawal.

Can I send my documents from my phone?+

Yes. Photos taken with a phone camera are accepted, as long as the whole document sits inside the frame and every line of text stays readable. Shoot in daylight, keep the phone still, and check the preview before you send it through.

How long does the Orozino check take?+

Allow up to 71 hours for the review to finish. Many sets are cleared well inside that window, and a clear, complete upload is the biggest factor in speed. Nothing else is held back while the check runs.

When will you ask me for ID?+

By the licence, the check is complete before your first withdrawal is paid, and it may begin earlier, at registration or at your first deposit. Treat any request as part of the same process, not a separate hurdle. Sending the files as soon as they are asked for keeps the payout queue short.

Are my documents safe with you?+

Yes. Files travel over 256-bit SSL encryption and are used only to confirm who you are, as the licence requires. Limited staff handle them, and the privacy address on this site covers any question about that handling.

What if a document is refused?+

You get a short note saying what was wrong, most often blur, glare or a missing edge. Retake the shot with the document flat on a dark surface and send it to the verification address. A second attempt usually clears on the spot.

My name changed since my ID was issued. What now?+

Send the document showing your current name alongside the older ID, and tell the verification team which name your account uses. The two records have to match before the file can pass. If the change is recent, a linking record makes the review far quicker.